Professional Receptionist Diploma

Graduate School of Management

Overview

A receptionist is an employee taking an office or administrative support position. The work is usually performed in a waiting area such as a lobby or front office desk of an organization or business. The title receptionist is attributed to the person who is employed by an organization to receive or greet any visitors, patients, or clients and answer telephone calls. The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control as well as mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to assist the businesses they work for, including setting appointments, filing, record keeping, and other office tasks.

100% of our students are in desired job's who completed our course successfully. 

Course Curriculum

  • Microsoft Work
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Office Filing Procedure
  • The power of Telephone Courtesy
  • The Reward of Telephone Courtesy
  • Listening Under Pressure
  • Customer service
  • Speed Typing


Job Opportunities

  • Receptionist
  • Front Office Admin
  • Front Office Help desk
  • Admin Assistant


Contact Information :-

Graduate School of Management
Third Floor, Vista House, 50 Salisbury Rd
Hounslow,United Kingdom. TW4 6JQ
PH:- +442030049888
Email :- info@gsom.org.uk 


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